Baggage Policy

How much baggage can you take?

Your baggage allowance depends on the type of reservation you choose:

Vuela Basic

Vuela Classic

Vuela Plus

Vuela Basic

Included:

- 2 items of carry-on baggage not exceeding 22 lb (10 kg) in total and each one measuring no more than a maximum of 22.4 x 15.7 x 12.9 in (57 x 40 x 33 cm).

* This type of reservation allows you to purchase an extra carry-on weight allowance as well as additional checked baggage at the time of booking or in My Trips.

Vuela Classic and Vuela Plus

Included:

- 2 items of carry-on baggage not exceeding 22 lb (10 kg) in total and each one measuring no more than a maximum of 22.4 x 15.7 x 12.9 in (57 x 40 x 33 cm).

- 1 checked bag not exceeding a maximum weight of 55 lb (25 kg).

* If you wish to purchase an extra carry-on weight allowance or add checked baggage, you can do so at the time of booking or in My Trips. Please remember that you can travel with up to 5 checked bags.

What is considered carry-on baggage?

Everything that you carry with you personally is included in your carry-on baggage allowance which may be 22 (10 kg) or 44 lb (20 kg) depending on the type of reservation you choose (maximum 2 items).

For information on articles not allowed in carry-on baggage, refer to our section on restricted and prohibited baggage.

Would you like to add an item to your reservation?

Purchase an extra carry-on weight allowance

So that you can travel with everything that you need, you can purchase an extra carry-on weight allowance of 22 lb (10 kg) to be split between the 2 items (44 lb (20 kg) total).

When you purchase an extra carry-on weight allowance at the time of booking or in My Trips, you will have benefits such as: priority boarding and priority to store your carry-on baggage in the overhead compartments. (Subject to availability).

Remember that if your carry-on baggage is oversized or overweight for your type of reservation, it must be checked in and will be subject to additional charges.

Checked Baggage

A total of 5 items can be checked in as long as each item does not exceed the maximum weight of 55 lb (25 kg).

If an item weights more than 55 lb (25 kg) then it will be subject to an overweight baggage fee. Overweight baggage must not exceed 99.2 lb (45 kg).

Baggage Fees

You can check the Additional Service Fees here

Baggage Guarantee and Possible Baggage Problems

Baggage Guarantee

In Volaris we are committed to making your baggage arrive on your flight, that's why we created our Baggage Guarantee.

 

Possible Baggage Problems

In case of delay, damage or loss of baggage, we provide the care you need through our Contact Center.